What it takes to succeed in the hospitality industry

Retail and Service
Written By Stuart McNish

Guest: Ian Tostenson (CEO, British Columbia Restaurant and Food Services Association)

In our series of conversations about interesting jobs, what they entail, how the person we’re interviewing ended up in their position and what you can learn from their career.

Today we sit down with Ian Tostenson, the CEO and President of the British Columbia Restaurant and Food Services Association and the man leading the RideSharing Now for BC initiative.

There are thousands of industry associations, taking the helm on one demands that the person in charge has a diverse background. Sometimes that background is directly related to the industry; other times the association lead may have experience in leading other associations or an ability to navigate a complex series of skill sets in government relation,s or helping to establish industry and government standards. Sometimes their background is on the sales and marketing side.

As you’ll learn in this conversation with Ian Tostenson, the path to leadership is anything but a straight line.

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Stuart McNish
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