How do you measure success? For Jacquie Griffiths’ role in Invest Vancouver, it has to do with how many jobs Vancouver attracts. She had always been interested in economics, but also people – and how those two are always linked. To her, the willingness to listen to your people (and change your approach if needed) is key to success.

Klaus Kleinfeld believes in people. To him, that is how businesses succeed or fail – knowing how to trust your people to do the right thing, even when circumstances change. And if you’re good at it and find it enjoyable, then you may have a chance to aim for a higher position, without it feeling “like a drag.”